Good people are hard to find. Chris has partnered with us on a wide range of projects over the last 3 years and has always been reliable and hard working. He has also proven to be a very capable communicator with decision makers at all levels.
Robbie Stepney FInstSMM
MD at Calls That Count Ltd
35
£5m
(estimate)
Estimated
200+
Years
selling
Revenue generated
Satisfied clients
1
Attack by a German Shepherd*
A life in sales
Hello, I’m Mr Croft — but please, call me Chris.
With over three decades of hands-on sales experience, I understand how to engage prospects, build trust quickly, and convert interest into measurable business results.
My selling career started when I was 15, starting with a Saturday job in a sports shop.
After that, I knocked doors selling alarms, double glazing, and even stickers designed to stop people knocking on doors.
(That was when I was attacked by a German shepherd. Dog - not an actual shepherd who was German)
In 1999 I started selling on the phone and in 2003, I began delivering inbound and outbound sales support for businesses across multiple industries on a self employed basis.
Since then, I've continued to adapt and evolve and now provide:
• B2B and B2C ecommerce sales support
• Conversion-focused copywriting
• Website conversion improvement
• Live chat optimisation and customer engagement
Let's have a chat to see what I can deliver for your business.
My philosophy
Your approach to winning new business must be strategic.
You need to know your prospect inside out:
What problem(s) do they have that your product or service solves?
How aware of you and your solution are they?
And most importantly:
What is the big idea that will make them want to listen to you and not one of your competitors?
You need to stand out and be unique - what can you say that will make them sit up and take notice?
Once you've got this information, the next stage is the approach:
Where can I find these prospects?
What is the best method of communicating your big idea to them?
Lead generation is a probability game, not a numbers game.
At any given time, only a small percentage of your market is actively looking to buy.
That means relying on one channel alone is risky.
Some prospects respond to a call.
Others need persuasive copy, a helpful follow-up email, live chat support, or a well-handled incoming enquiry before they take the next step.
The goal isn’t to force interest where none exists.
It’s to increase your chances of being visible, relevant and helpful when the timing is right.
That’s why a blended approach works best:
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Calling to create conversations.
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Copywriting to build interest and trust.
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Live chat to capture visitors while they’re engaged.
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Prompt handling to turn incoming enquiries into better opportunities.
Ready to improve the probability of more prospects becoming customers?
How I can help your business
Delivery & Fees
A blended approach to winning more business.
Most businesses don’t need just one thing.
They don’t only need more outbound calls.
They don’t only need better copy.
They don’t only need faster enquiry handling.
And they don’t only need live chat support.
They need those things working together.
Lead generation is a probability game.
At any given time, only a small percentage of your market is ready to buy.
My job is to improve your chances of being visible, relevant and helpful when the timing is right.
That’s where a blended approach helps.
I can support you across outbound calling, inbound enquiry handling, live chat and persuasive copywriting, so your business creates more conversations, responds faster, follows up better and converts more opportunities.
Instead of treating each service separately, I look at the full customer journey — from first contact, to enquiry, to follow-up, to conversion.
That means I can help you:
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Generate new leads through focused outbound calling
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Respond professionally to inbound phone and email enquiries
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Provide a helpful, human live chat experience
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Write copy for emails, adverts, case studies, landing pages and follow-ups
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Keep prospects warm and moving through your pipeline
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Improve how your business communicates at every stage
The result is a more joined-up approach to sales, marketing and customer experience.
My fees:
My standard day rate is £350.
This gives you flexible access to my experience across outbound, inbound, live chat and copywriting.
You can use the time where it will make the biggest difference — whether that’s focused outbound calling, improving your sales emails, handling enquiries, providing live chat support, or a mixture of services.
A typical day of activity is based on 7 hours of focused work, which can be used flexibly across the areas where you need the most support.
As well as working with me on an ad-hoc basis, you can also book me for longer engagements:
Option 1: 5-Day Pilot
£1,250
Equivalent to £250 per day.
This is a one-off introductory offer designed to help you test the approach before committing to a larger package.
It gives you a practical way to see how a blended approach could work for your business, identify quick wins and decide where support is likely to make the biggest difference.
The pilot is available once per business and is intended as a starting point before moving to ongoing support.
Includes:
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5 days of support
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Blended use of outbound, inbound, live chat and copywriting
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Flexible allocation of time based on your priorities
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Practical support focused on creating and converting opportunities
Option 2: 10-Day Package
£3,500
Equivalent to my standard day rate of £350 per day.
This is the standard package and is best if you need support with a specific campaign, outbound activity, follow-up, enquiry handling, live chat, copywriting, or a mix of services.
Includes:
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10 days of support
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Blended use of outbound, inbound, live chat and copywriting
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Flexible allocation of time based on your business needs
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Clear communication throughout
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Practical support focused on generating and converting opportunities
Option 3: 20-Day Package
£6,000
Equivalent to £300 per day.
Best value.
This package gives you a reduced day rate compared with the standard 10-day option and is best for businesses that want more consistent support and stronger momentum.
It gives us more time to build a joined-up approach across your sales and customer journey, with more testing, more follow-up and a deeper understanding of what works for your audience.
Includes:
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20 days of support
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Reduced day rate of £300 per day
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Blended support across outbound, inbound, live chat and copywriting
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More time to build momentum and improve results
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Support across multiple stages of the customer journey
Which option is right for you?
If you want to test the approach, the 5-day pilot is the simplest starting point.
If you need help with a focused campaign or short-term support, the 10-day package is the standard option.
If you want a more consistent push across lead generation, enquiry handling and conversion, the 20-day package offers the best value and the most room to build momentum.
Either way, the aim is the same:
To help your business create more conversations, make a better impression and convert more opportunities into customers.
"I wish I met Christopher earlier.
He helped me get my business to the next level by crafting compelling copy for my website and ads.
He also advised me on strategies and actions I should take to get more clients. I genuinely recommend working with Christopher to anyone."
Jakub Cezary Kolando
CEO, Dashcruise
Copywriting
"Incredibly knowledgeable, patient, and genuinely committed to helping me find the perfect fit.
Nothing was too much trouble for him. He took the time to understand exactly what I needed, offered clear and helpful advice, and guided me through the options without any pressure.
Excellent service from start to finish! Highly recommended!"
Feedback received from customer during Acer account eStore UK live chat support engagement
Inbound Enquiry Handling
"Thank you for your continuous support during 2025.
Livechat was one of the success stories this year and you contributed a lot to it.
Whenever Livechat was discussed in management meetings, there was almost always a slide with positive customer feedback that mentioned you.
By now, even top management knows you as the Livechat guy."
Ecommerce customer care manager, Acer account
Live chat support
Brands I’ve Supported Through Agency Partnerships:
Since becoming a freelancer, much of my work has been delivered through agency partnerships. In those roles, I have represented agency teams and supported work for brands and organisations including:
Acer
Aston University
DAF Trucks
Entu PLC
M1 Marketing
Mercedes Benz
PTP
Saab
Volvo
Client names are provided for identification purposes only and do not imply direct engagement, endorsement, or an ongoing relationship.
Sectors covered:
Accountants
Air Conditioning
Bevelling Machines
Car Finding Service
CCTV
Chauffeur Services
Cleaning Companies
Commercial Motor Dealerships
Compressed Air Manufacturer
Debt Management
Document Storage
Energy Management
Exhibition Stands
Financial Advisors
Fork Lift Trucks
Giftware
Hospitality
HR Consultancy
Hygiene/Washrooms
IT Support
Law FirmsLED Lighting
Marketing Agencies
Packaging
Pensions
Power Optimisation
Security
Shower Pumps
Software
Surgical Head Lights
Training – Soft Skills
Transport Logistics
Underfloor Heating
Universities
Vehicle Tracking
Vending Companies
And many more.
CONTACT
You can contact me:
By email: chris@mr-croft.co.uk
By phone: 07544 846947
By live chat - click on the yellow box in the right hand corner.